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News & Events

Ofgem Guidance on Suppliers' Rights in Case of Theft

Ofgem has published an open letter with guidance on suppliers' rights and obligations in the case of gas or electricity theft.

The letter includes clarification for suppliers with regard to:

  • Disconnection and meter removal
  • Discontinuing supply and interation with the duty to supply
  • Marketing gas / electricity to domestic customers.

The open letter can be found here.

UKRPA Response to Sentencing Council Consultation

The UKRPA has submitted its response to the Sentencing Council consultation on Sentencing Guidelines for Theft Offences.

The response can be found here.

UKRPA Response to Ofgem's "Tackling Electricity Theft - The Way Forward"

The UKRPA welcomed the opportunity to respond to Ofgem's Decision Document "Tackling Electricity Theft - The Way Forward". The UKRPA was delighted to note that the positive work carried out by the Association was recognised in the Ofgem document.

This response follows on from the UKRPA’s response to Ofgem’s consultation in August last year. The UKRPA welcome any opportunities to discuss further any areas of interest related to this response.

The full UKRPA Response can be found here.

UKRPA Newsletter Issue 05

The UKRPA newsletter has now been published. Click below to access the latest issue.

UKRPA Newsletter Issue 05

UKRPA Newsletter Issue 04

The UKRPA newsletter has now been published. Click below to access the latest issue.

UKRPA Newsletter Issue 04

UKRPA Interoperability Press Release

On 27th September 2013,  the UKPRA in conjunction with the Liverpool Housing Trust (LHT), launched a Protocol aimed at improving the communication and support between housing associations and energy companies. The Protocol seeks to raise awareness of revenue protection and energy theft through education and provide a means of escalation between energy organisations and housing associations and trusts.

The full UKRPA Press Release can be found here.

UKRPA Response to the Ofgem Tackling Electricity Theft Consultation

The UKRPA welcomed the opportunity to respond to Ofgem's Tackling Electricity Theft Consultation. Given the Association’s extensive involvement with Ofgem and its work in relation to revenue protection activities in both the gas and electricity market, the UKRPA has a wealth of experience to feed into this consultation process. The response follows on from the UKRPA’s response to Ofgem’s Theft of Gas consultation last year. The UKRPA welcome any opportunities to discuss further any areas of interest related to this response.

The full UKRPA Response can be found here.

UKRPA Newsletter Issue 03

The UKRPA newsletter has now been published. Click below to access the latest issue.

UKRPA Newsletter Issue 03

UKRPA Best Practice_Vulnerable Customers

The UKRPA have recently updated their Vulnerable Customer Best Practice Guideline, which can now be seen online. This guidance covers a number of UKRPA principles that members will consider when dealing with vulnerable customers in relation to Revenue Protection investigations

To access the document, click here.

UKRPA Newsletter Issue 02

The UKRPA newsletter has now been published. Click below to access the latest issue.

UKRPA Newsletter Issue 02


Latest News & Events

25/07/2014

Ofgem Guidance on Suppliers' Rights in Case of Theft

Read More
27/06/2014

UKRPA Response to Sentencing Council Consultation

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02/04/2014

UKRPA Response to Ofgem's "Tackling Electricity Theft - The Way Forward"

Read More